Returns & Exchanges
At Rollersnakes, we want to ensure you are stoked with your gear, so we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether it's a sizing issue or a change of heart, we've got you covered with easy returns and quick exchanges.
Return Process
- 1.Check Eligibility
Ensure your items are in brand-new, resaleable condition with all original tags, stickers, and packaging intact within 30 days of delivery.
- 2.Complete the Form
Fill out the returns form included in your original parcel, or download a digital copy, indicating whether you require a full refund or a size exchange.
- 3.Package and Ship
Securely pack your items to prevent damage during transit and send them back to our warehouse using your preferred tracked courier service.
- 4.Processing & Refund
Once our team inspects your return, we will process your refund or dispatch your exchange item within 3 to 5 working days.